FAq’s – rhino-motors.com

Frequently Asked Questions

Find quick answers to common questions about our products, services, shipping, and support at Rhino Motors.

What types of equipment does Rhino Motors offer?

We offer a wide range of construction equipment including excavators, diesel forklifts, electric forklifts, and heavy-duty tools.

Are your products brand new or refurbished?

We provide both brand-new and high-quality refurbished machines, depending on your needs and budget.

Can I order equipment from outside Germany?

Yes, we ship globally. Our logistics team ensures safe and timely international delivery.

Do your machines come with a warranty?

Yes, all of our equipment comes with a manufacturer’s or supplier warranty. Specific terms vary by product.

Do you offer after-sales service and support?

Absolutely. We provide expert support, spare parts, and maintenance services to keep your equipment running smoothly.

Can I get a customized quote for bulk orders?

We specialize in excavators, diesel and electric forklifts, and a wide range of construction tools and spare parts.

Do you offer financing or leasing options?

Currently, we do not offer financing directly, but we can guide you through third-party leasing or financing solutions.

What brands do you carry?

We work with trusted global brands such as Kobelco, Komatsu, JCB, and others—Most are our own Premium Brand Rhino Motors

How can I track my order?

Once your order is confirmed and shipped, we’ll provide tracking details and keep you updated throughout the delivery process.

How do I get in touch with customer support?

You can reach our team via phone, email, or the contact form on our website. We aim to respond within 24 hours.